Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
We offer free shipping on all orders, with no minimum purchase required. There are no hidden fees, and we also cover all customs and duty charges, ensuring a hassle-free shopping experience.
Which payment methods are accepted in the Online Shop?
We accept major credit/debit cards, PayPal, and other secure payment options.
How long will delivery take?
Delivery times may vary depending on your location:
Domestic Orders: Estimated delivery within X-Y business days.
International Orders: Estimated delivery within Y-Z business days.
Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery. If you have any questions, feel free to contact our support team.
Are there any customs or duty fees?
No, we cover all customs and duty fees, so you won’t face any hidden charges.
What exactly happens after ordering?
After placing your order on HHLabel, you will receive a confirmation email with your order details. Our team then begins processing and carefully packaging your items, ensuring they meet our quality standards. Once your order is ready, it is shipped, and you will receive a tracking number via email to monitor its journey. Your package will arrive at your doorstep within the estimated delivery timeframe. If you have any questions or need assistance, our customer support team is always here to help.
Do I receive an invoice for my order?
Yes, once your order is confirmed, you will receive an invoice via email with all the order details, including the itemized breakdown, total amount, and payment confirmation. You can also download or request a copy of your invoice by contacting our customer support team.
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